Urban Wallace Associates
We discover why people buy.

Client List

Client List
 


Apparel

Converse
Kellwood
Marlene Industries
Seminole Manufacturing
Stahl-Urban


Banking

Bank of Boston
Bank of New York
Bankers Trust
Chemical Bank
Citibank
Federal Home Loan Bank
Guaranty Bank
JP Morgan Chase
Manufacturers Hanover Trust
Mellon Bank
State Street


Beverages

Antimori
Bollinger
Capri Sun
Castle & Cooke
Deinhart
Del Monte
Dole
Dry Sack
General Foods
Henkes (Netherlands)
Nabisco Pet
Procordia (Sweden)
Shaklee
Julius Wile


European Companies

Ahlgrens (Denmark)
Antinori (Italy)
Bollinger (France)
Capri Sun (Germany)
Chris Hansen (Denmark)
Deinhart (Germany)
Draeger (Germany)
Henkes (Netherlands)
LaFarge (France)
Nestle (Switzerland)
Oriflame SA (United Kingdom)
Procordia (Sweden)
Swedish Match (Switzerland)
Volvo (Sweden)


Financial Services

Ampersand Ventures
Bank of New York
Bowne
Citigroup
C.W. Childs
Enhanced Equity Fund
G.E. Credit
JP Morgan Chase
Mellon Financial
Moelis Capital Partners
Pandich Press
PEI Funds
State Street
Student Loan Corporation
TRW
Union Fidelity
Volvo North America


Food

Banquet/ConAgra
Chocolate Manufacturers Association
CPC International
Crompton & Knowles
Del Monte
Dole
Fletcher Challenge (New Zealand)
G.D. Searle (NutraSweet)
Hills Brothers
Kaiser Chemical
Kraft/General Foods
M&M Mars
Mead Johnson
Nabisco
Nestle
Nutrifish
PET
PFW - Hercules
Pinkerton Group
Procordia (Sweden)
Pure Country Foods
Ralston Purina
Ravarino & Freschi
Standard Brands
Sun Maid (CALRAB)
Townsends
Wilson Foods
Wm. Underwood


Healthcare

ABC Labs
CDS Pharmacy
CHG Healthcare Services
Chris Hansen
Critical Nurse Staffing
GD Searle
Humana
Mead Johnson
Merrimack Pharmaceuticals
New England Journal of Medicine
Nestle
Outcome Referrals
Polymedco
Procordia
Seroyal
Union Fidelity


Home Improvement / Decorating

BostonGas
Home Center Marketing
Kellwood


Household Cleaning Products

Clorox
Shaklee


Industrial Products

Boston Gas
Drager (Germany)
Entergy
Hercules
International Paper
Kaiser Chemical
Kleentech
Lockheed/Martin
Moog
Temple Inland
Volvo North America


Office Products

Citibank
Intellidial
Mellon
NYNEX
Pac Tel
Xerox


Personal Care Products

Oriflame S.A.
Revlon
Seroyal
Shaklee


Pet Food

Con-Agra
Kal-Kan
Nabisco


Publishing / Photography

Aperture Foundation
Exploratorium (San Francisco)
New England Journal of Medicine
New York Public Library for Performing Arts
Polaroid


Retailers

Ahold USA
Ann Taylor
Boar's Head Retail
Costco
905 Liquors (St. Louis)
Price Club
Royal Ahold
Safeway
Stride Rite
Vendome Liquors (Los Angeles)
Winn-Dixie


Software

Alcon
Bank of Boston
Cash Star
Citigroup
Cognition Resources
Command Alkon
FedEx
i-2
Insider Escapes
Interactive Data Corporation
Price Waterhouse
Roadway Information Services
Saddlebrook
Sensitech
Softech Microsystems
TASC
TEC Computer
Transentric
Union Pacific Technologies


Telecommunications

Bell Atlantic
NYNEX
Pac Tel
Putnam Hayes & Bartlett
Verizon


Transportation / Logistics

American Delivery System
American Freightways
Caliber System
Custom Critical
FedEx
FedEx Freight
Gillette
Intral
Leaseway
Mayflower Transit
New Penn Motor Express
Price Waterhouse
Reimer Express
Roadway Express
Roadway Global Air
Roadway Package System
Roberts Express
Schneider National
Sensitech
Signal Delivery
Transentric
United Van Lines
UPS
UPS Logistics
Viking
Xerox

 

 

Utilities

BostonGas
Entergy
PSE&G (New Jersey)

 

 

Testimonials
 

Without their work, our strategic plan would have failed. They showed us how to make continuous improvements in service that increased customer loyalty.
— Douglas Duncan, President, FedEx Freight
 

 
I always come back to Urban Wallace for marketing research. They make sure we hear the truth, not just what we want to hear. Their recommendations are based in the competitive reality we face, but may not always understand.
— Peter Rogers, President, Nabisco Brands USA
 

 
We are comfortable introducing new products in European markets, but for the US we needed someone whose judgment and expertise we could trust. Urban Wallace gave us great service and brought us big success. They really spoiled us.
— Klaus Unger, President, Procordia/Volvo
 

 
When customer satisfaction increases, credit card holders buy more products from us. Urban Wallace showed us how to boost customer satisfaction and increase our cross-selling success.
— Pei Chia, Executive Vice President, Citibank
 

 
This project successfully increased profits in a short amount of time. Their work changed, in a big way, how business was done in a huge corporation.
— Jim McGee, Sales and Marketing Manager, Xerox